Last updated: Aug 28, 2025
Welcome to Simtegre eSIM. These Terms of Service govern your use of our website, mobile application, and eSIM services. By using our services, you agree to these terms.
By downloading, installing, or using Simtegre eSIM, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Simtegre eSIM provides digital eSIM services for global mobile connectivity, including eSIM profile provisioning, data packages, and customer support for travelers and mobile users.
You may need to create an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Provide accurate and complete information during registration.
Our services depend on network availability and device compatibility. Data speeds, coverage, and quality may vary by location and provider. We do not guarantee uninterrupted service or specific speeds.
Purchases are processed securely via our payment partners. Prices include applicable taxes unless stated otherwise. Payments are non‑refundable except as required by law or our refund policy.
You may not use the services for illegal activities, spam, harassment, or any activity violating laws. You may not attempt to reverse engineer, hack, or compromise our systems.
Data packages may be subject to fair use policies. Excessive usage that impacts network performance may result in throttling or suspension. Unused data does not roll over unless explicitly stated.
We strive to maintain availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue services for maintenance, updates, or other operational reasons.
Simtegre eSIM shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the amount you paid for the specific service.
We may update these terms periodically. Continued use after changes constitutes acceptance. We will notify users of significant changes via the app, website, or email.
For questions about these Terms of Service, contact us via in‑app support or email support@simtegre.com.